May 6, 2013
Just a note to say thank you for a wonderful experience with Marvin Design Gallery, from sales, service and installation.
I guess it's normal to be nervous with such a major job. However, you and the whole crew eliminated all those "worries".
I could not be more satisfied with the quality of the Marvin windows, and they look fantastic!
Once again, thank you for a wonderful job!
191 Westwind Drivel
Osterville, MA 02655
April 27, 2013
To: Marvin Design Gallery, Staff & Management
Just a short note of thanks for the excellent job on my replacement window project at our home at Priscilla Beach here in Plymouth.
Rich Peters and his helper, Devyn, were very competent and the window looks great thanks to their aim to please the customer in every way. They were fast, considerate, and proficient. They are the kind of workers who attract repeat business and good recommendations.
John & Mary Jane Calhoun
Let me take this opportunity to express a big thank you to you and Rich Peters for all of your professional care at my home in Orleans this summer.
My brother and a friend at Springfield Lumber found your company for me when I knew I needed some special help for 20 year old windows.
With a 25 year career in the NBA as a Head Coach and General Manager, I believe I know what a winning team is all about. Marvin has a winning reputation. Character is very important. You and Rich are men with winning personalities. You respect people. You both communicate very well -- calm, caring, confident. You are on time -- look professional. You are talented people, analyzed the problem with our windows, got the parts and installed the new parts. Knowledge is a must and you have it. Character, talent, knowledge = winning.
You both have pride in your company. I can feel it!
In the future, I know where I'll be to take care of the over 50 windows in my home.
Garry St. Jean
Golden State Warriors
National Basketball Association
Oakland, CA 94607-4019
Warranty Service Department
RE: Good work on replacement of broken window
Last week my cracked window was replaced at no charge. I want to thank Marvin Windows for honoring the warranty even though it's been almost 10 years since the installation.
I also wish to thank Bob Beshaies at A.W. Hastings for his helpful advice on the phone, and Rich Peters and Vin Marino for the efficient installation, and Vin's diagnosis of the apparent problem.
It was all done quite carefully and professionally, and it has been a pleasure to do business with you all.
27 Namecoyic Way
Chatham, MA., 02633